Beschrijving

International bestselling author FonTromepenaars explains today's mosteffective management styleFrom Jesus to the Buddha to Mother Theresa, the way of the servant-leader-those who succeed while doing good and inspire others to do the same-has always had a role in human endeavors. But: can it help your business or organization? It works for Starbucks and Southwest Airlines, and they're not alone. In fact, servant leadership is practiced at a third of Fortune's Best Companies to Work For. In Servant-Leadership Across Cultures, you'll learn all of the facets of this proven innovation in leadership development, including how to:Identify and fulfill the needs of employees and clients alike Reconcile apparent contradictions, even deep-seated or culturally based onesTend to both long- and short-term organizational needsBuild community, social capital, and loyalty through stewardship Know the difference between a fatal error and a chance for improvementSystematically employ and reap the benefits of all these skills in your organization's work You'll also benefit from the lessons of key executives from Dell, Bang & Olufsen, Motorola, Shell, and others-all of whom have used servant-leadership to raise not just their organizations' social stature, but also the bottom line.