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eBooks in Computer & Internet

Service integration and management foundation body of knowledge (eBook) Service integration and management foundation body of knowledge , Claire Agutter

This book introduces service integration and management (SIAM). Its contents are the source material for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. It will be useful for anyone working in a SIAM environment, whether they are a customer,...

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€48,34
Open data and the knowledge society (eBook) Open data and the knowledge society, Bridgette Wessels

The idea of a knowledge society has been raised over the last two decades but the transition to such a society has not been realized up to the present time, and discussion about a knowledge society has largely focused on a knowledge economy and information society rather...

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€29,99
Scrum Taschenbuch (eBook) Scrum Taschenbuch, Gunther Verheyen

Das Taschenbuch, das jeder lesen muss, der etwasüber Scrum wissen möchte. Es umfasst alle Rollen, Regeln und die grundlegenden Prinzipien von Scrum, basierend auf dem Scrum Guide von 2016. Durch die Beschreibung der Vergangenheit und Zukunft von Scrum wird darüber...

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€19,30
Agile werkt (eBook) Agile werkt, Hennie Huijgens

'Agile' staat voor een nieuwe manier van softwareontwikkeling en het managen, meten en analyseren van IT-projecten. Organisaties die de omslag hebben gemaakt van traditioneel naar agile, laten indrukwekkende resultaten zien. Ze werken gemiddeld 34% sneller en hun...

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€19,99
De kleine CMMI voor diensten (eBook) De kleine CMMI voor diensten, H.J.J. Cannegieter

De kleine CMMI voor diensten is een praktisch hulpmiddel voor organisaties die actief invulling willen geven aan continue prestatieverbetering van hun dienstverlening. CMMI is een volwassenheidsmodel voor dienst-ontwikkeling en dienstlevering. CMMI bevat een set van eisen...

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€19,99
ISO/IEC 20000 (eBook) ISO/IEC 20000,  

Note: This book is available in several languages: Italian, German, Spanish. (Italian) L'obiettivo di questa pubblicazioneè di fornire un documento di facile lettura che spieghi la natura, il contenuto e lo scopo dello standard ISO/IEC 20000. Ciò dovrebbe portare...

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€19,30

Nieuwe eBooks

Service integration and management foundation body of knowledge (eBook) Service integration and management foundation body of knowledge , Claire Agutter

This book introduces service integration and management (SIAM). Its contents are the source material for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. Drawing on experiences from companies including Atos, Sopra Steria, Syniad IT, TCS, Kinetic IT and ISG, the book describes topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: * Know their role, responsibilities and context in the ecosystem * Are empowered to deliver * Are held accountable for the outcomes they are required to deliver. SIAM introduces the concept of a service integrator, which is a single, logical entity held accountable for the end to end delivery of services and the business value that the customer receives. The second part of the book contains the SIAM Process Guides. This is a (not exhaustive) list of processes that support SIAM. Its aim is to identify SIAMconsiderations for common processes used in a SIAM environment, not to describe each process in detail. This is based on a standard process description document that includes: * The purpose and objectives of the process * The trigger for starting the process * Process activities or steps * Roles and responsibilities, including a RACI model * Metrics for the process, including service levels, targets, and key performance indicators * Process inputs and outputs * Escalation paths * Associated toolsets * Data and information requirements

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€48,34
Open data and the knowledge society (eBook) Open data and the knowledge society, Bridgette Wessels

The idea of a knowledge society has been raised over the last two decades but the transition to such a society has not been realized up to the present time, and discussion about a knowledge society has largely focused on a knowledge economy and information society rather than a mobilization to a knowledge society. These debates have, however, taken place before the rise of open data and big data and the development of an open data movement. The book considers the role of the open data movement in fostering transformation to a knowledge society. The characteristics of the open data movement include the strong conviction of the value of open data for society, attention to the institutional aspects of making data open in an inclusive way, and a practical focus on the technological infrastructure that are key in mobilizing a knowledge society. At the heart of any mobilization is an emerging open data ecosystem and new ways of producing and using data - whether'born digital' data, digitized data, or big data - and how that data, when made openly available, can be used in a knowledgeable way by societal actors.

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€29,99
Scrum Taschenbuch (eBook) Scrum Taschenbuch, Gunther Verheyen

Das Taschenbuch, das jeder lesen muss, der etwasüber Scrum wissen möchte. Es umfasst alle Rollen, Regeln und die grundlegenden Prinzipien von Scrum, basierend auf dem Scrum Guide von 2016. Durch die Beschreibung der Vergangenheit und Zukunft von Scrum wird darüber hinaus ein weitergehender Kontext aufgespannt. Der Autor Gunther Verheyenhat eine präzise, vollständige und leidenschaftliche Referenz zu Scrum geschrieben. Dabei vermittelt das Buch seine Einschätzung von Scrum als Weg der Entdeckungen und Freude. Durch seinen Aufbau eignet es sich als hilfreicher Wegweiser auf diesem Weg. Nach Aussage von Ken Schwaber, dem Mitgestalter von Scrum, ist dieses Buch momentan die beste Beschreibung von Scrum. Das Buch verbindet einige seltene Merkmale: * Es beschreibt Scrum als Ganzes, bettet es aber in den weiteren Kontext aus Vergangenheit und Zukunft ein. * Der Autor fokussiert darauf, Scrum auf eine Weise zu erklären, dieden Leser unterstützt: Die Sprache und der Stil des Buchs entsprechen der Philosophie von Scrum. * Das Buch zeigt die Freude am Scrum-Spiel. David Starr und Ralph Jocham, Professional Scrum Trainer und langjährige Experten agiler Arbeitsweisen, halten es für das ultimative Buch, das sie denTeilnehmern ihrer Scrum Kurse, aber auch Teams und Führungskräften in den Organisationen, die sie im Umgang mit Scrum coachen, empfehlen.

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€19,30
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